fun77's Privacy Policy

Introduction & Applicability

fun77 ("we", "our", "platform") operates a safe and reliable online gaming environment for users in Bangladesh. This privacy policy describes how your personal information is collected, stored, used, and kept secure when you use fun77's website (https://fun77.mom).

By creating an account on our platform or using any of our services, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us at [email protected].

This policy applies only to users aged 21 or above, as fun77 is an age-restricted gaming platform.

What Information We Collect

fun77 collects only the information necessary for the smooth operation of the platform, managing your account, and ensuring a safe gaming environment. The categories of information we collect are listed separately below.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment-related information (bKash, Nagad, or Rocket number — not the full PIN or password)
• Account login identifier (username)
• Document information submitted for identity verification (national ID card or passport — if required)

2.2 Automatically Collected Information

• IP address and device identifiers
• Browser type, operating system, and device language settings
• Logs of which pages you visited and how much time you spent on them
• Referral source (where you came from before arriving at the site)
• Information collected through cookies and similar tracking technologies (details in Section 6)

2.3 Gaming Activity Information

• Deposit and withdrawal history
• Game play history and betting records
• Records of promotion or bonus usage
• Details of communications with the support team

How Your Information Is Used

fun77 uses your information only for the following purposes. We never sell your information to third parties.

1. Account management: Completing the registration process, verifying logins, and ensuring account security.
2. Payment processing: Completing deposit and withdrawal transactions via bKash, Nagad, and Rocket, and verifying transaction security.
3. Age and identity verification: Ensuring that only individuals aged 21 or above are able to use the platform.
4. Customer service: Resolving your questions and complaints via 24/7 live chat and email.
5. Fraud prevention: Identifying and preventing suspicious transactions or account activity.
6. Responsible gaming: Identifying excessive gaming patterns to provide support and enabling voluntary limit-setting.
7. Platform improvement: Conducting statistical analysis to further improve the user experience.
8. Communication: Sending necessary service notifications, security alerts, and important updates.

Information Sharing with Third Parties

fun77 follows a strict privacy policy. We do not sell, rent, or exchange your personal information with any advertisers or unrelated third parties.

4.1 Limited Third-Party Sharing

Information may be shared in the following specific circumstances and only to the extent necessary:

• Payment processors: Only transaction-related information is shared to verify transactions through the bKash, Nagad, and Rocket networks.
• Technology partners: Contracted providers for platform hosting, cybersecurity, and technical services, who are required to comply with our privacy standards.
• Anti-fraud measures: Service providers for account protection and fraud detection.

4.2 Legal Obligations

If fun77 is legally required to provide information in accordance with a valid order from a court or legal authority, it will comply with that order. However, in such circumstances we will always try to protect your interests and only the minimum necessary information will be provided.

The Security of Your Information

fun77 applies industry-standard technical and administrative measures to keep your personal information secure.

• SSL encryption: Every connection on the platform is secured by SSL/TLS protocol, which encrypts data transfers between your browser and our servers.
• Password hashing: Your password is never stored directly; it is stored using industry-standard hashing and salting methods.
• Access controls: Only authorized staff can access your information, and their activity is logged.
• Regular security audits: Regular audits are conducted to identify security vulnerabilities on the platform.
• Data minimization: We collect only the information that is necessary and delete it securely once it is no longer needed.

Please note, however, that no transmission of information over the internet or electronic storage is 100% secure. We take every precaution to protect your information, but complete security cannot be guaranteed.

Cookies & Tracking Technologies

fun77 uses cookies and similar technologies to improve your browsing experience and maintain platform functionality.

6.1 Types of Cookies

• Essential cookies: These are essential for maintaining login sessions and keeping security features active. Disabling these cookies will prevent the platform from working properly.
• Functionality cookies: Help remember your preferences (such as language settings).
• Analytical cookies: Collect anonymous usage data to understand which parts of the platform are used most.

6.2 Cookie Controls

Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may cause login and payment features to not work properly.

Your Rights

As a user of fun77, you have the following rights over your own information:

• Right to know: You may request to know what information we are storing about you.
• Right to correction: If there is any error in your account information, you may request that it be corrected.
• Right to deletion: In certain circumstances you may request that your personal information be deleted, though this may not be fully possible where there are legal obligations or ongoing disputes.
• Right to restrict processing: In certain circumstances you may request that the processing of your information be restricted.
• Data portability: You may request to receive your information in a structured, readable format.
• Right to object: You may object to certain types of processing of your information.

To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat.

Data Retention Period

fun77 retains your information only for as long as it is needed for its original purpose or to meet legal obligations.

• Account information: Retained for as long as your account is active. Even after an account is closed, it may be kept for a specified period as required by law.
• Transaction records: Retained for the period required for financial fraud prevention and legal compliance.
• Log files: Retained for a limited period for security review and then deleted.
• Support communications: Retained for a limited period for service quality improvement.

After the specified period has ended, information is securely deleted or anonymized so that it is no longer directly linked to you.

Protection of Minors

fun77 strictly provides services only to individuals aged 21 or above. We do not knowingly collect personal information from any minor.

If it comes to our attention that a minor has registered or that we hold their information, we will immediately close that account and securely delete the associated information. If a guardian believes their child has registered on our platform, please contact [email protected] immediately.

Changes to This Policy

fun77 may update this privacy policy from time to time. Changes will be published on this page and, for significant changes, registered users will be notified by email or through the platform.

If you continue to use the platform after a policy update, you are considered to have consented to the updated policy. We therefore recommend reviewing this page regularly.

Privacy-Related Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through any of the following channels:

• Email: [email protected]
• Live chat: Support is available 24/7 in Bengali and English.

We will try to respond to your request as quickly as possible.